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Product Info

PRODUCT FAQS 

How do I compare different products?

The best way to compare products is by using our comparison chart. To do that, check the “compare this product” option on any product page. From there, you can take a look at the chart, adding and deleting items as you see fit. And if you want, you can email your comparison, or save it for later use.

What is Hybrid.ology?

Our passionate product team has worked hard to develop unique KEEN technologies to provide you with maximum performance ability and comfort. Hybrid.ologies are available only in KEEN products.

KEEN.DRY - A proprietary, waterproof, breathable membrane that lets vapor out without letting water in.

KEEN.PROTECT –Can a sandal protect your toes? The answer is yes. The reason is that the KEEN patented toe protection wraps up and over the toes for ultimate protection.

KEEN.CUSH – What if the inside of your shoe could mold to your feet? KEEN.CUSH is a blend of recycled PU, cork, and memory foam that contours to your foot and adjusts to give you all the cushioning you need.

Metatomical Footbed Design – This internal support mechanism is anatomically engineered to provide excellent arch support and cradle the natural contours of the foot.

KEEN.WARM – Who knew charcoal bamboo could create something that keeps your feet warm? KEEN.WARM is a lightweight, anti-microbial insulation that provides warmth where you need it most.

KEEN.DCR Dual Climate Rubber – The KEEN Dual Climate Rubber outsole hardens in cold weather to bite into packed snow – all in the name of traction.

Thermal Heat Shield Footbed – A three layer system to keep feet warm, comfortable and dry. On the outside, wooly softness; in the middle, support cushioning; and inside, a thermal foil barrier to harness radiant heat. Keeps the cold out and the heat in.

Which KEEN styles work best with my orthotics?

Many of our shoes feature removable insoles, which are ideal for orthotics. To check if a style has a removable insole check out the "features" section on any product page.

How can I determine the best size KEEN shoe for me?

On each product page, we provide two ways to help decide the right size for you. First, “fit tips” on the specs tab, which include the most up-to-date information on how that style fits, based on what customers have told us. You can also click the “size chart” button on each product page to view size conversions.

I hear your footwear runs a bit wider than other brands. What does this really mean?

The width on our shoes does look wider than some other brands, but it is just what we like to call the KEEN DNA, and is really just the appearance. It is best to consider all of our shoes a medium width.

Do you offer wide or narrow width shoes?

We do offer wide shoes in our Men's Utility collection. Currently, we don’t offer narrow or wide widths for women.

What is the biggest shoe size KEEN makes?

We offer some shoes in up to a Men’s size 17 and a Women’s size 12. It is best to search by size on the Men’s or Women’s landing pages to see what shoes are available in your specific size.

How does your sizing work for kids?

Our kids sizing is broken down into four categories:

INFANT = Sizes U.S. 6M-24M

TOTS = Sizes U.S. 4-7

CHILDREN = Sizes U.S. 8-13

YOUTH = Sizes U.S. 1-6

After youth size U.S. 6, the next size up is U.S. men's size 7.0.